Category: elearning


Neunoia Swings Into the Golf World

We are extremely excited to announce our partnership with two organizational giants of the golf world.

We could not be more pleased to be engaged with the PGA of America and the Ben Hogan Golf Equipment Company.

PGA of America

2010 Ryder Cup Opening Ceremony - Credit: TIMOTHY A. CLARY/AFP

2010 Ryder Cup Opening Ceremony – Credit: TIMOTHY A. CLARY/AFP

The Professional Golf Association’s 2016 Ryder Cup will be utilizing Neunoia’s skill set to help train the volunteers that are critical to hosting the storied competition between the United States and Europe. These volunteers will use Neunoia constructed e-learnings to gain the skills they need to provide a superior experience for golfers and attending fans alike. 

Ben Hogan Golf Equipment Company

The Ben Hogan Golf Equipment company has asked us to help them deliver their message of quality and uniqueness to their internal staff, retail partners and professional golfers across the United States. We are very pleased to be utilizing our Leaf LMS product to help them understand the metrics behind the learning that is being offered and the depth to which it is being ingested.

Ben Hogan Golf Equipment Company - Ft. Worth Irons

Ben Hogan Golf Equipment Company – Ft. Worth Irons

Neunoia is honored and excited to begin work with these esteemed organizations. We look forward to earning the confidence they have placed in us by delivering high quality learnings and exemplary service.


Embedding a JavaScript Calculator in Storyline

JavaScript CalculatorEmbedding a JavaScript calculator as a web object in Storyline may sound like a daunting task, but it’s by far the best option for including a calculator in your course.

Articulate’s E-Learning Heroes is a great source to answer questions you may have about developing in Storyline. It’s worth mentioning that there are a couple of other calculator options that have been mentioned within the forum over that past couple of years. These include a native Storyline calculator, a calculator embedded within the Resources tab, and a list of other solutions. So what’s wrong with the other solutions? We initially asked the same question. However, after doing some testing, a number of problems became clear with many of the suggested options above.

At a glance, the native Storyline calculator seemed to be the most promising option, but once we started to add variables and additional JavaScript within the course it became clear that this option was going to be more cumbersome and frustrating than we had anticipated.

We then took a look at the linked calculator solution. This option seemed to be heading in the right direction. We setup a calculator on our web server and linked to the file through the course player Resources tab. It seemed like we had a winner… until we tested the course. We found it awkward and distracting for the learner to open a separate window to do their calculations; we typically avoid sending the learner away from the course whenever possible since it can break the continuity of the content. It also became apparent that we would either need to host the calculator on our web server or send the files over to the client to load onto their own servers.

The JavaScript Web Object Option

After deciding to embed a JavaScript calculator we realized that we would need to build a calculator that we could then embed within the course. Instead of building a calculator from scratch, we chose to customize our calculator based off of this example we found online. After some retooling and adding some responsive CSS styling to the code we ended up with the package below.

We should mention that even though the calculator will work at any size, it will render to match the height and width of the web object area. If you would like the buttons to appear as squares, make sure the dimensions of your web object remain in a 4:6 aspect ratio.

Download the javascript package:

Embedding the JavaScript Calculator

You can embed the calculator package within your course file or upload the package to a web server and link to the file dynamically. For the sake of this example we’ll be sticking to the to embeddable option.

First download the .zip package above and extract the contents of the package.

To embed the calculator within you course select the Web Object button within the storyline Insert menu.

ribbon web object javascript calculator

Select the link to Folder icon  Folder Icon  to the left of the Address field and select the location of the extracted calculator package.

Make sure the page options match the screenshot below.

Web Object Options

Select OK and that’s it. You should now see a web object within your course which you can resize and place where you’d like. Once you publish your course and load it onto either a web server or an LMS your calculator should appear and function as desired.


Mess with the Teleprompter – Liven up your eLearning Workflow

Rick Astley makes eLearning fun
eLearning has a bad reputation amongst learners for being boring. If you are a corporate training professional or involved in eLearning development, you know that building engaging courses is essential for effective online learning. However even with great content and superb course design the production process itself can often be tedious.

Having a Little Fun May Improve Your eLearning Courses

Whether you are setting up triggers in Storyline or recording a script explaining disability benefits (like we were) remember to have fun. At best having some fun at work will energize your performance and show in your finished trainings; at worst, you and a co-worker may simply share a laugh.

Check out this video outtake where we slipped a little joke into the middle of our teleprompter script! With that, remember to have some fun today.


Gamification in Corporate eLearning

Do not pass go

spotting the dangers of gamification in corporate eLearning

If you’re an eLearning professional, you have probably been to conferences or read trade journals that insist the buzzword du jour “gamification” is your golden ticket to developing and engaging your workforce, especially your “millennials”. After plenty of experience developing and producing corporate eLearning courses for a variety of companies, I can tell you I don’t believe in golden tickets. There’s no magic tool that by itself addresses the multiple needs of a myriad of companies with differing objectives and vastly different learning cultures.

It is true though that gamification is on track to become an 11 billion dollar market by 2020 and when used properly has shown itself to be one of a host of tools that are effective in the aggregate. However, overexposure to and overemphasis on peer performance coupled with content disconnection and a rush to overuse popular methodologies could negate an otherwise useful technique. Gamification, however, is unlike other tools that when misused are simply ineffective. New research and thought are suggesting that poorly implemented gamification has the potential to lead to apathetic, distracted or disengaged learners.


The employee of the month myth

One of the more popular components of gamification in eLearning is badging, whereby learners earn badges to indicate levels of completion and competency. Industry professionals have tried to encourage competition and positive peer-pressure between learners using this function and based on traditional “employee of the month” type modalities. Susan Poser with Oracle goes as far as to say that “Implementing gamification into a company, however, will likely fall flat without incorporating a way for employees to be recognized publicly for their efforts.”

The problem with this traditional thinking is that it flies in the face of fresh research and data. A new study released in February of 2016 from the Harvard Kennedy School and the Goldman School of Public Policy at UC Berkeley indicates that “exposure to exemplary peer performances can undermine motivation and success by causing people to perceive that they cannot attain their peers’ high levels of performance. It also causes de-identification with the relevant domain.” This seems to suggest that not only does the “employee of the month” method for motivating and inspiring excellence potentially have the opposite effect; it can actually lead to a disengagement with content or purpose entirely. Engagement and self-motivation are two extremely important factors in achieving an effective learning culture.

Another Harvard Business School study released in 2013 by professor Ian Lamar also illustrated this effect. Lamar studied an employee attendance incentive program designed to reduce tardiness whereby employees without tardiness were identified and entered into a game or raffle for gift cards. The study actually revealed that employees began to worry more about the game than they did its purpose, preferring to call in sick altogether than risk being late. “Stellar employees who previously had excellent attendance and were highly productive ended up suffering a 6 to 8 percent productivity decrease . . . suggesting that employees were actually turned off—and their motivation dropped—when the managers introduced awards for good behavior they were already exhibiting.”

Taking this recent thinking into consideration, reason would argue then that the use of badging as a component of a gamified learning culture should be downplayed or used to motivate the individual privately, perhaps as part of ones personal learning record. These studies seem to suggest that moving away from the “employee of the month” model and into a varied and multifaceted approach to recognition and motivation may be a more appropriate response to a modern corporate culture.

The disconnect

Many companies implementing enterprise gamification do so in the most generic ways.

When gamification was early in its buzz, I was creating an interaction as part of an eLearning for a regional university and became convinced that a game based interaction would be truly engaging and cutting edge. My team and I spent the bulk of our energy and creativity focused on the mechanics of the game and its fun factor. We became immersed in the shiny new object that our industry was telling us was not only ok to use, but was the new way forward.

Upon proud delivery we were immediately shocked to find we had missed the mark. The client was rightfully concerned that we had made two major errors. First we had failed to connect the game to the content in a truly meaningful way. Secondly the client was concerned our use of gamification, in several discernable ways, diminished the importance and seriousness of the content. We had failed to ask ourselves if the technique we were using was the best presentation of the subject matter. Lesson learned.

This disconnect with the content has unfortunately become far too common across the industry and is a major pitfall to avoid when implanting gamification into an eLearning strategy. In his blog Nir and Far, Nir Eyal writes, “Many companies implementing enterprise gamification do so in the most generic ways. They slap point systems, badges, and leaderboards onto any work process they can think of rather than creating thoughtful experiences that balance competition and collaboration.”

As with all development and presentation tools, the subject matter must be the guiding principle in choice. Married to one another, design and subject matter, must support and complement, enhance and showcase each other. They must work together to create something that feels very comfortable and natural and gamification techniques must follow suit.


The trouble with novelty

At some point, most games get tiresome. Remember FarmVille?

I fear an environment where there is great distance between academia and the actual business world where this issue is concerned. I worry that we are graduating instructional designers who’s skill sets are aimed only at the fortune five hundreds of the world. The simple reality in the field is that most companies have limited resources (time, money, manpower) with which to build the best learning culture they can. Often concerned far more with meeting and proving compliance and safety than with professional development, many companies see gamification as a distraction from content and an unnecessary expense. Right or wrong, they see this tool as a novelty that will like all fads, disappear with the next corporate whim. The trouble with novelty is that it fades and these concerns are not unfounded. Eyal states “At some point, most games get tiresome. Remember FarmVille? . . .  Workers may tire of badges, leaderboards, and challenges designed to keep them motivated.”

Eyal is not alone in his caution. Karl Kapp also decries the notion of a single solution found in gamification. In an article for Forbes he asserts, “Adding game mechanics into a curriculum does not ensure that you will forever gain and hold a learners’ attention, nor will it trick them into something they really don’t want to do.”

These are potent warnings against a knee-jerk instinct to install the latest technological bauble and the danger of holding it up as the messianic solution to the woes of engagement and self-motivation. There must be an effort made to avoid using gamification for its own sake.

Keep the baby, get rid of the bath water

Assuming thoughtful development around motivation and an understanding of current research on engagement is deployed, gamification has a place. Requiring that content and subject matter stay married to design and functionality will ensure that gamification does not seem out of context. Finally making sure to implement gamification as a single part of a multi-faceted, rich and varied learning culture is the best way to ensure your learners don’t feel your culture is as passing and impermanent as the most current corporate trends.

I am proud to say we have learned from our early mistakes with gamification. We have had our successes too though and proudly place gamification on the workbench with the rest of the eLearning tools we use to execute our craft. When we look at this tool though we remember that we injured ourselves once using it in ignorance. We now use gamification with much more wisdom and from a place of experience and respect for its dangers. Our team now focuses on trying with everything we have to build eLearnings that mimic the situations that require the skills being taught by our clients. The movement from games for the sake of games and into true simulation based learning has to be where we are placing our energies.